Connection check
verified live · 26h ago
m190-zendesk
MCP server for Ably — channel history, presence, occupancy, stats, publish, and app management.
Tools
19
GitHub stars
—
Installs / wk
—
Licence
—
Transport
streamable-http
Last checked
26h ago
Tools & capabilities
19 toolsRead from the running server on 26h ago.
zendesk_add_ticket_comment
can modify data
id*body*public
MUTATING: add a comment to a ticket. `public` defaults to true (a reply visible to the requester); set it false for an internal agent note. Convenience over PUT /tickets/{id}.json. MUTATING: add a comment to a ticket. `public` defaults to true (a reply visible to the requester); set it false for an internal agent note. Convenience over PUT /tickets/{id}.json.
zendesk_create_ticket
can modify data
tagstypestatussubject*group_idpriority
+4
MUTATING: create a new support ticket. `subject` and `comment_body` are required; the comment becomes the ticket's first message. Zendesk REST: POST /tickets.json. MUTATING: create a new support ticket. `subject` and `comment_body` are required; the comment becomes the ticket's first message. Zendesk REST: POST /tickets.json.
zendesk_current_user
read-only
Return the currently authenticated user — a quick way to verify credentials and subdomain. Zendesk REST: GET /users/me.json. Return the currently authenticated user — a quick way to verify credentials and subdomain. Zendesk REST: GET /users/me.json.
zendesk_execute_view
read-only
id*pagesort_byper_pagesort_order
Run a saved view by id and return the matching tickets. Zendesk REST: GET /views/{id}/execute.json. Run a saved view by id and return the matching tickets. Zendesk REST: GET /views/{id}/execute.json.
zendesk_get_organization
read-only
id*
Fetch a single organization by id. Zendesk REST: GET /organizations/{id}.json. Fetch a single organization by id. Zendesk REST: GET /organizations/{id}.json.
zendesk_get_ticket
read-only
id*
Fetch a single ticket by id. Zendesk REST: GET /tickets/{id}.json. Fetch a single ticket by id. Zendesk REST: GET /tickets/{id}.json.
zendesk_get_ticket_metrics
read-only
id*
Fetch SLA / response / resolution time metrics for a ticket. Zendesk REST: GET /tickets/{id}/metrics.json. Fetch SLA / response / resolution time metrics for a ticket. Zendesk REST: GET /tickets/{id}/metrics.json.
zendesk_get_user
read-only
id*
Fetch a single user by id. Zendesk REST: GET /users/{id}.json. Fetch a single user by id. Zendesk REST: GET /users/{id}.json.
zendesk_list_groups
read-only
pageper_page
List agent groups. Zendesk REST: GET /groups.json. List agent groups. Zendesk REST: GET /groups.json.
zendesk_list_macros
read-only
accessactive
List macros (reusable sets of ticket actions/replies agents apply). Zendesk REST: GET /macros.json. List macros (reusable sets of ticket actions/replies agents apply). Zendesk REST: GET /macros.json.
zendesk_list_organizations
read-only
pageper_page
List organizations (offset pagination). Zendesk REST: GET /organizations.json. List organizations (offset pagination). Zendesk REST: GET /organizations.json.
zendesk_list_satisfaction_ratings
read-only
pagescore
List customer satisfaction (CSAT) ratings, optionally filtered by score. Zendesk REST: GET /satisfaction_ratings.json. List customer satisfaction (CSAT) ratings, optionally filtered by score. Zendesk REST: GET /satisfaction_ratings.json.
zendesk_list_ticket_comments
read-only
id*pageper_page
List the comments (public replies and internal notes) on a ticket, oldest first. Zendesk REST: GET /tickets/{id}/comments.json. List the comments (public replies and internal notes) on a ticket, oldest first. Zendesk REST: GET /tickets/{id}/comments.json.
zendesk_list_ticket_fields
read-only
List all standard and custom ticket fields — useful for discovering field ids/values before creating or updating tickets. Zendesk REST: GET /ticket_fields.json. List all standard and custom ticket fields — useful for discovering field ids/values before creating or updating tickets. Zendesk REST: GET /ticket_fields.json.
zendesk_list_tickets
read-only
pagesort_byper_pagesort_order
List recent tickets (offset pagination). Zendesk REST: GET /tickets.json. List recent tickets (offset pagination). Zendesk REST: GET /tickets.json.
zendesk_list_views
read-only
accessactive
List saved ticket views (curated ticket lists). Use zendesk_execute_view to run one. Zendesk REST: GET /views.json. List saved ticket views (curated ticket lists). Use zendesk_execute_view to run one. Zendesk REST: GET /views.json.
zendesk_search
read-only
pagequery*sort_bysort_order
Unified search across tickets, users, organizations and groups using Zendesk search syntax. Examples: `type:ticket status:open`, `type:user email:[email protected]`, `type:organization… Unified search across tickets, users, organizations and groups using Zendesk search syntax. Examples: `type:ticket status:open`, `type:user email:[email protected]`, `type:organization name:acme`. Zendesk REST: GET /search.json.
zendesk_search_users
read-only
pagequery*per_page
Find users by name, email, phone, or other attributes. Zendesk REST: GET /users/search.json. Find users by name, email, phone, or other attributes. Zendesk REST: GET /users/search.json.
zendesk_update_ticket
can modify data
id*tagstypestatusgroup_idpriority
+3